VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS

At Proper, we always say that you never know the quality of your insurance until you have to file a claim. As the nation’s leading insurer of short-term vacation rental properties, we have plenty of reviews to be proud of. We offer trademarked endorsements that no other short-term rental carrier offers, and take pride in having the market’s most comprehensive vacation rental insurance program. Combine that with the backing of Lloyd’s of London, and you have over 100,000 satisfied policyholders.

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Markus Forsberg Avatar
Very positive claims experience We had a very positive experience with Proper Insurance following significant wind damage to our property and the resulting business income loss. From the outset, the process was handled professionally and efficiently – even though the same could not be said about the contractors handling our repairs... A special thank you to Chelsey, who was outstanding throughout. She helped guide us through what could have been a very stressful claims process.
Markus Forsberg 6 days ago
Karen M Avatar
Great experience working with our claim We had a great experience working with Cali Sawinski from Proper Insurance Services LLC during our claim process. Cali was professional, responsive, and very helpful every step of the way. She took the time to explain everything clearly, and made a stressful situation much easier to navigate. We truly appreciated her patience, communication, and dedication in assisting us with our claim. Thank you, Cali, for your excellent customer service and support!
Karen M 1 week ago
Hesenjan Ubul Avatar
Responsive and Helpful Claims Support I’ve had a very positive experience with Proper Insurance Services so far. The claims process has been professional, responsive, and straightforward. My adjuster took the time to carefully review the damages, explain the coverage details clearly, and communicate what additional documentation was needed to continue the claim process.
Hesenjan Ubul 1 week ago
L.A Austin Avatar
"I cannot recommend Cali Sawinski at… "I cannot recommend Cali Sawinski at Proper Insurance enough! I came into the insurance process feeling quite nervous and overwhelmed, but Cali made everything incredibly easy. She is professional, patient, and took the time to explain every detail so I felt confident in my coverage. It is rare to find an agent who is this attentive and genuinely helpful. If you are looking for someone who simplifies the complex and actually cares about their clients, ask for Cali. She has been an absolute pleasure to work with!"
L.A Austin 2 weeks ago
Happy Singer Avatar
very easy to work with for claim very easy to work with for claim. highly recommend
Happy Singer 3 weeks ago

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