VACATION RENTAL INSURANCE REVIEWS: PROPER INSURANCE^®

I contacted Proper Insurance through a reference, and was very happy with the service I got from them. I had a need in a very challenging insurance environment in California, and was denied by many other providers. Rikki Valance served as my agent. She was incredibly responsive, researched my options quickly, talked me through the possibilities, and had a policy together in 2 days. It was really a great and smooth experience, and I would highly recommend Proper in general and Rikki in particular.

I've had coverage with Proper insurance for my high end vacation rental property for a few years now. Coverage is second to none as is the customer service.I've been working with Payton Voss since the start and he's always gone above and beyond every step of the process. I recently even had an issue with my local town regarding local STR regulations around insurance coverage and Payton took the matter up himself with the town and helped resolve it for me showing them that i was more than adequately covered under my Proper insurance policy. High recommendation from me!

Jordan Jarosky is great to work with, he's been very helpful in the process of insuring our Airbnb; ensuring we had the most appropriate coverage. I would highly recommend him if you are in need of short term rental insurance. He's professional and easy to communicate with while being also being kind.

Matthew Stewart was wonderful to work with. I had to submit a claim after the hurricane and Matthew was incredibly helpful, responsive, and professional. I highly recommend him if you need to make a claim.

Exceptional Service and Professionalism! I had the pleasure of working with Zach Tate for my Airbnb property’s home insurance, and I couldn’t be happier with the experience. From start to finish, he was incredibly thorough, knowledgeable, and attentive. He made the process seamless and always followed up to ensure I had everything I needed. What really stood out was his genuine care for his clients and his ability to break down complex insurance terms into something easy to understand. It’s rare to find someone who combines professionalism with such a personal touch. If you’re looking for a reliable and detail-oriented commercial insurance agent, I can’t recommend Zach Tate highly enough. He’s a true asset to anyone in need of expert insurance advice and top-notch service!