VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

5-Star Review! 5-Star Review!! I recently filed a claim with Proper Insurance after a water heater caught fire in one of my short-term rental apartments. Cali Sawinski was an absolute pleasure to work with from day one. She was incredibly responsive, provided frequent updates, and made the entire claims process smooth and stress-free. Payment for the water heater was handled quickly and fairly, and she is still actively following up on the loss of business income portion. Proper Insurance has exceeded my expectations. Highly recommend — especially if you want a claims team that actually communicates and cares. Thank you, Cali!— Jeff Melang, Camel City Lofts

Best Insurance Money Can Buy I have never written a review on an insurance company before but I cannot say enough good things about Proper Insurance. I had pipes freeze over winter that burst causing significant water damage throughout my cabin in upstate NY and Proper insurance helped me make the best of an absolute nightmare. Katee Gibson was my desk adjuster and was an absolute pleasure to work with. She was prompt, professional, quick to respond to all my inquiries and handled my claim process exceptionally well. You never expect anything to go wrong but when it does it makes a world of difference to have great insurance on your side. Proper Insurance came through for me with a generous and quick settlement of my claim for all damages and my home was made whole again. They even paid for my loss of business income. I cannot recommend them enough, thank you Katee and thank you Proper Insurance you guys are the best!

Water damage - great experience Had a water damage claim on one of our rentals and Cali handled it for us. She was easy to work with — quick to respond, kept me in the loop, and coordinated with our mitigation company directly so I wasn't stuck in the middle. Made what's usually a headache pretty painless. Appreciate the help, Cali.

Very positive claims experience We had a very positive experience with Proper Insurance following significant wind damage to our property and the resulting business income loss. From the outset, the process was handled professionally and efficiently – even though the same could not be said about the contractors handling our repairs... A special thank you to Chelsey, who was outstanding throughout. She helped guide us through what could have been a very stressful claims process.

Great experience working with our claim We had a great experience working with Cali Sawinski from Proper Insurance Services LLC during our claim process. Cali was professional, responsive, and very helpful every step of the way. She took the time to explain everything clearly, and made a stressful situation much easier to navigate. We truly appreciated her patience, communication, and dedication in assisting us with our claim. Thank you, Cali, for your excellent customer service and support!