VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS
Proper Insurance takes pride in offering the most comprehensive short-term rental coverage on the market, paired with a claims experience policyholders continually rave about.
PROPER IS RATED 4.8 STARS ACROSS ALL REVIEW PLATFORMS
With a 5-star rating on Google and consistently rated 5 stars on Trustpilot and Yelp, Proper’s policyholders describe a process that’s easy, stress-free, and straightforward—handled by real humans who are empathetic, thorough, and prompt. When something goes wrong, you can be confident you won’t be navigating it alone.
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Working with Chelsey H. was an absolute pleasure. She was proactive, communicative, and genuinely cared about helping resolve my claim as efficiently as possible. Her attention to detail, professionalism, and willingness to go above and beyond gave me complete confidence throughout the process. Proper Insurance is fortunate to have someone of her caliber on their team. I couldn't be happier with the service I received. 
I had a major water damage claim on my rental property. It was a very hard and a very trying experience with the restoration company but Proper insurance and specifically our adjuster Craig Hambrick were amazing. I can't say enough good things about the way they handled our claim . Craig made things quick and cut to the chase , straightforward answers, fast approvals and with compassion for our situation. I don't think I could have expected any better cooperation and service. I'd give 20 stars if I could. Anyone needing insurance for your short term rental need look no further. Proper and Craig were top notch and I am thankful that they were in my corner.
Patrick Cook
I had a very positive experience working with Rikki V. She made the extra effort to guide me through the process. I never felt pressured and it was clear that she was trying to get the best deal for me, warning of possible pitfalls.
James