VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS

Proper Insurance takes pride in offering the most comprehensive short-term rental coverage on the market, paired with a claims experience policyholders continually rave about.

PROPER IS RATED 4.8 STARS ACROSS ALL REVIEW PLATFORMS

With a 5-star rating on Google and consistently rated 5 stars on Trustpilot and Yelp, Proper’s policyholders describe a process that’s easy, stress-free, and straightforward—handled by real humans who are empathetic, thorough, and prompt. When something goes wrong, you can be confident you won’t be navigating it alone.

AirbnbClaimCoverageExperienceKnowledgeRentalService
Joy W. Avatar
5 star rating After a lot of research on my own, I'm so glad I found Proper Insurance! Worked with Jeff Heggem for a new policy. He was super helpful, transparent, and made the whole process easy. He also got me a really good rate for my short-term rental in the Coachella Valley that best suits our needs. I really appreciate his honesty and great service. Highly recommend!!!
Joy W. 1 week ago
Bah Ndasi T. Avatar
5 star rating Rikki Vallance was exceptional in guiding us through the insurance process. I'll keep coming back to her for future insurance needs.
Bah Ndasi T. 3 weeks ago
DK Avatar
Proper is Proper! I have three properties insured with Proper Insurance and, in 15 years of owning these properties, I have only ever needed to make one claim. I honestly could not have asked for a better experience. Cali has been absolutely wonderful and has helped me every step of the way. She has been incredibly responsive, patient and helpful throughout the entire process, always taking the time to answer my questions and explain everything clearly. You never really know how good an insurance company is until you actually need them, and Proper has been brilliant. Having someone like Cali handling my claim made what could have been a very stressful situation so much easier. I would highly recommend both Proper Insurance and Cali. Exceptional service from beginning to end.
DK 1 month ago
Yoseif Avatar
Really enjoyed working with Cali Really enjoyed working with Cali. Would absolutely reccomend
Yoseif 1 month ago
Linda Richardson Avatar
5 star rating Payton responded to my queries and helped guide us through the process of understanding and instating a policy.
Linda Richardson 1 month ago

Peace of Mind Delivered to Your Inbox

In an industry that keeps you busy enough, our monthly newsletter makes staying informed effortless. Get the latest on emerging trends, real short-term rental risks, and regulatory changes.

"*" indicates required fields