VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

Proper is Proper! I have three properties insured with Proper Insurance and, in 15 years of owning these properties, I have only ever needed to make one claim. I honestly could not have asked for a better experience. Cali has been absolutely wonderful and has helped me every step of the way. She has been incredibly responsive, patient and helpful throughout the entire process, always taking the time to answer my questions and explain everything clearly. You never really know how good an insurance company is until you actually need them, and Proper has been brilliant. Having someone like Cali handling my claim made what could have been a very stressful situation so much easier. I would highly recommend both Proper Insurance and Cali. Exceptional service from beginning to end.

Really enjoyed working with Cali Really enjoyed working with Cali. Would absolutely reccomend

I will hold Proper Insurance for many years!

Chelsey H. provided outstanding service from start to finish throughout my insurance claim. She was responsive, knowledgeable, and incredibly professional every step of the way. She took the time to answer my questions, kept me informed throughout the process, and made what could have been a stressful experience feel seamless. Exceptional customer service is hard to find, and Chelsey H. exceeded every expectation. Thank you for making this such a positive experience!

Working with Chelsey H. was an absolute pleasure. She was proactive, communicative, and genuinely cared about helping resolve my claim as efficiently as possible. Her attention to detail, professionalism, and willingness to go above and beyond gave me complete confidence throughout the process. Proper Insurance is fortunate to have someone of her caliber on their team. I couldn't be happier with the service I received.

I had a major water damage claim on my… I had a major water damage claim on my rental property. It was a very hard and a very trying experience with the restoration company but Proper insurance and specifically our adjuster Craig Hambrick were amazing. I can't say enough good things about the way they handled our claim . Craig made things quick and cut to the chase , straightforward answers, fast approvals and with compassion for our situation. I don't think I could have expected any better cooperation and service. I'd give 20 stars if I could. Anyone needing insurance for your short term rental need look no further. Proper and Craig were top notch and I am thankful that they were in my corner.