VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS

Proper Insurance takes pride in offering the most comprehensive short-term rental coverage on the market, paired with a claims experience policyholders continually rave about.

PROPER IS RATED 4.8 STARS ACROSS ALL REVIEW PLATFORMS

With a 5-star rating on Google and consistently rated 5 stars on Trustpilot and Yelp, Proper’s policyholders describe a process that’s easy, stress-free, and straightforward—handled by real humans who are empathetic, thorough, and prompt. When something goes wrong, you can be confident you won’t be navigating it alone.

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Keith S. Avatar
5 star rating I had a very positive experience working with Rikki V. She made the extra effort to guide me through the process. I never felt pressured and it was clear that she was trying to get the best deal for me, warning of possible pitfalls.
Keith S. 2 days ago
James Avatar
Proper Insurance Assistance We had a tree fall on our home during a storm in March 2026. Proper Insurance became involved immediately to help us with our situation. Thank you. Our contact at Proper Insurance was Ms. Cali Sawinski, Claims Specialist. She was the best Representative we have ever had, when it came to dealing with an Insurance Company. Ms. Sawinski was excellent throughout our communications on the phone and /or by email. That was Customer Service at its Best! She addressed our questions and professionally took care of our concerns timely. Cali is a respectful and conscientious representative for Proper Insurance. Thank you for a “Job Well Done” Jim & Ana
James 6 days ago
ed lezerp Avatar
I work with Jeff Heggem at Proper Insurance to obtain insurance for my rental property. He was very knowledge and provide the best insurance at the best price. I highly recommend you quote with him before securing any other policy!
ed lezerp 2 weeks ago
Joshua Burdick Avatar
STR insurance leader! Cali was incredibly helpful getting a bedbug claim settled and paid out immediately. The guest discovered bedbugs on Saturday, I notified Proper that night, had pest control out to resolve it Monday, and payment was initiated Wednesday. Will keep my business with them!
Joshua Burdick 3 weeks ago
Janet Avatar
I had an outstanding experience I had an outstanding experience with my insurance claim agent, Cali Sawinski at proper Insurance. She was responsive and was always ready to answer my questions. I would highly recommend proper Insurance especially for rental properties
Janet 3 weeks ago

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