VACATION RENTAL INSURANCE: PROPER INSURANCE® REVIEWS

Proper Insurance takes pride in offering the most comprehensive short-term rental coverage on the market, paired with a claims experience policyholders continually rave about.

PROPER IS RATED 4.8 STARS ACROSS ALL REVIEW PLATFORMS

With a 5-star rating on Google and consistently rated 5 stars on Trustpilot and Yelp, Proper’s policyholders describe a process that’s easy, stress-free, and straightforward—handled by real humans who are empathetic, thorough, and prompt. When something goes wrong, you can be confident you won’t be navigating it alone.

AirbnbClaimCoverageExperienceKnowledgeRentalService
Patrick Cook Avatar
Highly Recommend Payton especially was very efficient and prompt in helping me secure the right kind of coverage.
Patrick Cook 3 days ago
Keith S. Avatar
5 star rating I had a very positive experience working with Rikki V. She made the extra effort to guide me through the process. I never felt pressured and it was clear that she was trying to get the best deal for me, warning of possible pitfalls.
Keith S. 1 week ago
James Avatar
Proper Insurance Assistance We had a tree fall on our home during a storm in March 2026. Proper Insurance became involved immediately to help us with our situation. Thank you. Our contact at Proper Insurance was Ms. Cali Sawinski, Claims Specialist. She was the best Representative we have ever had, when it came to dealing with an Insurance Company. Ms. Sawinski was excellent throughout our communications on the phone and /or by email. That was Customer Service at its Best! She addressed our questions and professionally took care of our concerns timely. Cali is a respectful and conscientious representative for Proper Insurance. Thank you for a “Job Well Done” Jim & Ana
James 1 week ago
X C. Avatar
5 star rating After my previous broker failed to secure the necessary coverage, I was referred to Proper Insurance. Payton secured the ideal policy for my new build and Airbnb within 24 hours. The efficiency was exceptional; I highly recommend Payton and Proper Insurance.
X C. 2 weeks ago
ed lezerp Avatar
I work with Jeff Heggem at Proper Insurance to obtain insurance for my rental property. He was very knowledge and provide the best insurance at the best price. I highly recommend you quote with him before securing any other policy!
ed lezerp 3 weeks ago

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