VACATION RENTAL INSURANCE REVIEWS: PROPER INSURANCE^®

I have only just signed for Proper Insurance. After going threw an exhaustive search with all the major insurance Companies I finally landed on Proper Insurance. What a refreshing change to have my agent be Rikki Vallance. Right up front I was sure to mention this would be a rental property and was prepared for the usual bogus reasons they could not carry me, Instead all I got was a positive reassurance that this is what they excel at and she was sure she could help. She was very helpful and fast and was there for any questions I had. She made the entire sign up quick and painless. I am going to recommend Proper Ins. and Rikki to my Host friends.

I couldn’t get swimming pool insurance… I couldn’t get swimming pool insurance from any traditional insurance companies. I found this company and submitted a quote, the next day I received a call from a wonderful woman named Sydney Daub. She was so kind, helpful and she knew her stuff! She answered all my questions and made me feel comfortable and confident in doing business with Proper Insurance.

My wife and I use Proper for property insurance on our short term rental. The coverage for the $ is great, the customer service is boutique and their claims handling (props to Matt Stewart) is quick, easy and accurate. No weird portals or chasing 15 different claims officers. Just a few emails validating documents and facts and the claims are paid!

I had the pleasure of working with Rikki Vallance for a new insurance policy for our vacation rental condo. Rikki provided exceptional customer service, including timely responses to questions and industry specific knowledge and expertise. She also exhibited significant patience with me as there were a few issues I had to rectify which my previous insurer that took a few months to resolve. I would highly recommend anyone looking to properly insure a vacation property to contact Rikki. You'll be pleased that you did.

I think we can all agree that all insurance companies suck, however, Same Carlisle (Account Executive) and Wyatt Nielson (Claim Specialist) make Proper Insurance not suck. Sam and Wyatt's customer service is fantastic and they make everything easy. I would 10 out of 10 recommend these two.