VACATION RENTAL INSURANCE: PROPER INSURANCE^® REVIEWS

The whole thought of making an insurance claim seemed daunting at first but Cali Sawinski made it a painless and even positive experience.
She reached out to me right away and explained the whole process then checked in with me each week to give me an update. I had difficulty getting an estimate for some work but she was very patient.
In the end, their estimate was fair and we settled. She tells me the check is approved and I am sure I'll get it shortly. In all, this was a very smooth, professional experience. Jim Towers

We own a short term rental in Pacific Beach in San Diego and we’ve been using Proper Insurance for the last three years. I have found them to be a great company to work with, and have appreciated the representation they have given us. In particular, I want to recognize the agent that has been recently handling our account, Sydney Daub. She has been easy to work with, very responsive to our needs and very professional. This is a great company and a great agent!

After a lot of research on my own, I'm so glad I found Proper Insurance! Worked with Jeff Heggem for a new policy. He was super helpful, transparent, and made the whole process easy. He also got me a really good rate for my short-term rental in the Coachella Valley that best suits our needs. I really appreciate his honesty and great service. Highly recommend!!!

Rikki Vallance was exceptional in guiding us through the insurance process. I'll keep coming back to her for future insurance needs.

Proper is Proper! I have three properties insured with Proper Insurance and, in 15 years of owning these properties, I have only ever needed to make one claim. I honestly could not have asked for a better experience. Cali has been absolutely wonderful and has helped me every step of the way. She has been incredibly responsive, patient and helpful throughout the entire process, always taking the time to answer my questions and explain everything clearly. You never really know how good an insurance company is until you actually need them, and Proper has been brilliant. Having someone like Cali handling my claim made what could have been a very stressful situation so much easier. I would highly recommend both Proper Insurance and Cali. Exceptional service from beginning to end.